Kingdom At Work
Feedback is a crucial element of growth, yet receiving it can be challenging, especially when we allow it to touch our sense of identity. As Kingdom leaders, it is vital to learn how to receive feedback while firmly anchoring our identity in Christ.
Brad Nelson, Board Member of Betenbough Companies, shares personal insights and actionable tips on how to navigate the feedback process effectively.
Start with Humility
Humility is the cornerstone of receiving feedback constructively. By approaching feedback with a humble mindset, we acknowledge that we don’t have all the answers and that there’s always room for improvement. Pride often leads to an identity crisis when confronted with feedback, as it places us on a pedestal and makes it challenging to accept criticism. Embracing humility opens us up to genuine growth and development.
Recognize the Role of Communication & Emotions
Understanding communication dynamics is essential when receiving feedback. Feedback can sometimes be poorly delivered or come with high emotions. It’s important to focus on the message rather than the manner of delivery. High emotions can lead to misunderstandings and resentment, so strive to understand the giver’s perspective rather than getting caught up in the delivery.
Be Proactive in Seeking Feedback
As Kingdom leaders, we shouldn’t wait passively for feedback. We must actively seek it out. Regularly request constructive feedback from those you work with or for. Continuous feedback is crucial, as people often leave jobs due to leadership issues. Providing both positive and constructive feedback frequently helps us improve and retain our teams. Always approach feedback with the assumption that it is valid and worthy of consideration.
Avoid Questioning Motives
It’s easy to question the motives behind feedback, a response often rooted in pride. Instead, focus on the content of the feedback and whether there is room for improvement. Don’t let doubts about the giver’s intentions prevent you from making necessary changes. True leadership involves acting on feedback rather than justifying or defending oneself.
Act on the Feedback
The true value of feedback lies in taking action. Implement the suggested changes and express gratitude to the feedback provider. This proactive approach not only enhances your performance but also builds trust and encourages more feedback, which is essential for ongoing improvement.
Embracing the Healing Power of Feedback
Receiving feedback can be daunting, especially when it challenges our sense of self. Yet, feedback has the potential to heal and transform us. Embrace feedback as a tool for growth and a means to refine your leadership. As Brad Nelson stated, “Feedback can heal. It has led me from an identity of a sinner to my identity in Christ!”
Feedback Collection Tools
Exit Interviews
Exit interviews are valuable for gathering honest feedback about your leadership. Departing employees, no longer dependent on you for their livelihood, can provide particularly candid insights. Use these interviews to identify areas for growth and improvement, and seek the Holy Spirit’s guidance to discern what is accurate and helpful.
Employee Surveys
Employee surveys offer a powerful way to take a pulse check on the current state of your organization. They can provide a broad overview of employee sentiments and highlight areas that may need attention. Reviewing survey results with other leaders can help teams make necessary adjustments to improve organizational health and effectiveness. Regular surveys ensure that feedback is continuously gathered and acted upon, contributing to a healthier and more responsive workplace culture.
Practical Tips for Accepting Feedback in the Moment
- Pause Before Reacting: Don’t respond immediately to feedback. Take time to reflect and pray about it before crafting a thoughtful response.
- Ask Open-Ended Questions: When seeking feedback, ask questions that invite honest answers without leading or judging. For example, “Can you provide an example of how I can improve in [specific area/situation]?”
- Invite Transformation: View feedback as an opportunity for personal and spiritual growth. Invite the Lord to work within you to address areas of pride and enhance your leadership or team mentality.
By anchoring your identity in Christ and approaching feedback with humility and grace, you can transform challenges into opportunities for profound growth.
To discover other Kingdom perspective that are applicable in the workplace, be sure to register for our next webinar.